Voice AILead Routing
Getting Started with Voice AI and Lead Routing
Routera Team
Content Team
Voice AI technology is revolutionizing how businesses handle customer interactions. In this post, we'll explore how Routera combines Voice AI with intelligent lead routing to help businesses connect with the right customers at the right time.
What is Voice AI?
Voice AI uses artificial intelligence to understand and respond to human speech naturally. This technology enables businesses to:
- Automate customer service interactions
- Provide 24/7 support without human intervention
- Scale customer engagement efficiently
- Improve response times and customer satisfaction
The Power of Lead Routing
Lead routing ensures that every customer inquiry reaches the most qualified team member. Effective lead routing can:
- Reduce response times by up to 80%
- Increase conversion rates significantly
Routera Team
Content Team