What's new in Routera

Version 2.1 — Voice, Billing & Notifications

Big new features in this release — make and receive calls, manage your subscription in-app, and stay on top of usage with a new notification system.

What's New

• Voice Agents — Configure voice agents, make outgoing calls, and view your full call history directly in Routera.
• Phone number management — Search, purchase, and manage Twilio phone numbers without leaving the app.
• Billing & subscriptions — Manage your plan and payment details in the new billing page. You'll receive alerts when you're approaching (90%) or have reached your assignment limits.
• Notifications — New in-app notification center for system updates and usage alerts, with optional Slack and email alerts for admins.
• Free plan — Routera now has a free tier with its own limits and notifications.

Version 2.0.0 — A New Foundation

We've rebuilt Routera from the ground up with a redesigned interface, smarter team management, and the integrations you've been asking for.

What's New

• Refreshed UI — New navigation and layout that works on any screen size.
• Team management — Create and manage Teams, Roles, and custom Data Fields, with user-level profile settings, working hours, and out-of-office dates.
• Outlook Calendar — Routing now checks Outlook availability (alongside Google Calendar) before assigning a lead.
• HubSpot integration — Connect HubSpot to route leads and sync records directly to your CRM.

Improvements & Fixes Tightened permissions, added time zone support, and resolved bugs around routing logic, router settings, and login.