Lead Routing

Put every lead
with the right rep,
in seconds.

One engine decides who owns the lead — for forms, inbound calls, and imports alike — and reassigns when someone goes quiet.

Shape the rotation around your team
Inbound lead rotation Active
Available reps
AMAlex Moreno⋮⋮
PKPriya Kaur⋮⋮
SDSam Diaz⋮⋮
Rotation order
1AMAlex Moreno
Drag reps here to set the order
How it routes

Rules your team already uses, applied instantly.

Assignment rules2 rules
Source
Web form
Region
West
Product
HVAC
Optional
First matching rule assigns the owner.
01 / Rules

Set the rules for who gets the lead

Match on source, territory, ownership, product, or any field on the record. The first matching rule assigns the owner.

Routing modelRound robin
Round robin
Equal turn for every rep
Weighted
Control each person's share
Load balanced
Prefer who still has room
Change the model without rewriting rules.
02 / Models

Choose how the rotation works

Round robin, weighted share, or load balanced. Pick the model that matches how your team actually splits inbound.

Team capacity3 online
Alex Moreno
3/8
Priya Kaur
6/6
Sam Diaz
1/4
New leads skip anyone at their limit.
03 / Capacity

Set how much each user can hold

Cap open leads per person. Anyone at their limit is skipped, and the next lead goes to someone with room.

AvailabilityIn a meeting
Google Calendar
Not connected
Connect
Outlook
Synced
Routing sees who is free to take the next lead.
04 / Availability

Manage availability and calendars

Sync Google or Outlook so routing can see who is in a meeting, off, or free to take the next conversation.

Owner notified on the record

The assignment lands where the team already works. No extra inbox, no spreadsheet of who is up next.

Works with the CRM you run

Routing sits on top of your existing records. Start with HubSpot, or the CRM you already use, without migrating first.

See it route a real lead.

See Routera route a lead in real time and integrate directly into your CRM.

Book a demo